First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Subscription
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Using Workflow Launch History
Track statistics on the number of workflow launches and check for errors in its blocks.
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Go to Automation → Workflows.
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Click the Statistics icon of the workflow and select one of the items from the dropdown menu:
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In progress
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Completed
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Launched per 7 days
Launch History
Launch history contains the following data:
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Launches — individual instances of the same workflow; each is independent and may have different results.
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The blocks that are activated in each launch.
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Information about the parameters of the blocks.
If you selected the In progress or Completed items, the tabs will be displayed on the left:
Workflow Launch Viewing
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Select an instance of the workflow in the Launches column.
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Hover over the launch and click the view icon.
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The Workflow's launch view window will open.
The execution path for that launch is highlighted in blue.
Click the three-dot icon to view the campaign reports.
Note
The report opens based on the channel used for the first send. For example, the report will show the email campaign if the first send was an email message. More details about the campaign reports >
Launch Errors
Workflows and their blocks with errors are marked with a warning icon.
Click on the instance of the workflow with an error, and then select the block with the error.
The block parameters will be displayed with a red error description to the right of the Blocks column.
Search and Filter Launches
To search for a launch, scroll down the list in the column and click the Show more launches button.
Or use the search bar by parameter.
Use the Period tab to filter launches by time.
Stopping Instance
Stopping an instance of the workflow may be necessary in cases where errors have occurred, the launch is no longer relevant, changes need to be made, etc.
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Go to the In progress tab, hover over the instance, and click the Stop icon.
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Confirm the action.
To stop all instances, click Stop all.
