First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Using Yespo Extension for Google Chrome
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Campaign to Those Who Did Not Open the Previous One
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Integration
Using Workflow Launch History
You can view the launch history of your workflows and check for any errors in your workflow blocks. Also, you can preview the workflows.
Opening Workflow Launch History
To open the workflow launch history:
Go to Automation → Workflows.
Click the Statistics icon of the workflow and select one of the items from the dropdown menu:
- In progress
- Completed
- Launched per 7 days
Viewing Launched and Completed Workflows
If you select In progress or Completed from the Statistics dropdown menu, the history window shows two tabs:
- In progress
- Completed
You can switch between these tabs in this window.
If you select Launched per 7 days, the history window shows all the workflows (in progress and completed) launched during the last 7 days.
To view the details of a particular launch, select the launch in the Launches pane. The blocks triggered for that launch display in the Blocks pane.
If you do not find a launch in the list, scroll down the list in the Launches pane and click the Show more launches button:
or click the period tab and select the required one. The following periods are available:
-
last 3 hours
-
last 6 hours
-
last 12 hours
-
today
-
7 days
You can set a time interval covering a specific period.
To see the details of a block, select the block in the Blocks column.
The pane on the right-hand side shows the following information:
- Block name
- Block parameters
- Context parameters
Viewing Errors
The launch history window marks the workflows and their blocks containing errors with an error icon (a red circle with an exclamation sign inside).
To view details on an error:
- Open the launch history window and select the workflow marked with the Error icon.
- Select the block marked with the Error icon.
The error details are highlighted in red in the block details pane on the right-hand side.
Viewing Workflow Start Preview
You can view the workflow execution path for a particular workflow launch.
To open the workflow start preview:
- In the launch history window, select a workflow.
- Select the View icon that shows while you are pointing at the workflow.
The Workflow’s launch view window opens in a new tab of your browser.
The execution path for that launch is highlighted in blue.
Stopping Instance
If the workflow is in progress, you can stop it.
Click the Stop icon that appears when you hover over the instance.
To stop all instances, click Stop all and confirm it.