First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Subscription
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Sending Extra Campaigns
Send extra campaigns based on the results of a previous campaign. Extra campaigns create in continuation to the sent or scheduled bulk and triggered campaigns and are available for all media channels:
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Email,
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SMS,
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Web Push,
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Mobile Push,
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Viber,
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App Inbox.
For example, the extra campaign allows you to contact in another media channel subscribers, to which delivery failed. Or resend notifications to contacts who read the message but didn't click.
One of the functionality features is that you can schedule sending the message for the dynamic segment from the campaign that hasn’t been sent yet. At the moment of the extra campaign launch, the system will automatically create a segment based on the contacts’ activity in the previous one.
Important
To send extra campaigns, you need to subscribe to any Extra features pricing plan.
Creating Extra Campaign
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Go to Campaigns → Reports tab.
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Select the media channel, campaign type and go to the list of reports or open the report and click the Extra campaigns button.
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Select one of the segments:
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contacts who will click any link;
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contacts who will click any specified link;
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contacts who will open the message but will make no clicks;
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contacts who will receive the message but won’t open it;
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contacts to which delivery failed.
Available segments for Mobile Push channel:
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contacts who will click any link;
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contacts who will receive the message but will make no clicks
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contacts to which delivery failed.
Click the Schedule extra campaign button.
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Select a previously created message in any media channel.
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Set the necessary options for launching the campaign in the Send options.
When planning your extra campaign, consider the time it will take for your subscribers to react to the initial campaign.
