Omnichannel

Security and Compliance

Installing Plugin for WooCommerce Sites

The Yespo plugin allows you to manage your WooCommerce website’s marketing campaigns within one Customer Data Platform. The plugin allows you to:

  • Transfer contacts from your site to Yespo.
  • Synchronize order data (historical and new).
  • Transfer website events, such as user activity, visited pages, cart and order contents as the plugin installs the tracking script on your WooCommerce site.

After integration, you will be able to:

  • Organize automatic onboarding workflow for new contacts.
  • Enrich contact profiles with the data from your alternative platforms, such as mobile apps.
  • Send bulk omnichannel campaigns.
  • Set up transactional message chains.
  • Analyze campaigns’ performance in real-time.

When installed, the plugin allows sending the following events to Yespo as described in the table below.

Event Description
PageView This event is sent when a site visitor loads a particular website page. 
Default event, required for all other web tracking events to work.
ProductPage The event is associated with actions on your product pages.  
It can be used for campaigns involving abandoned view, discount notifications for viewed items, or win-back campaigns.
CategoryPage It is triggered when a visitor views a product category page.  
After receiving this event in Yespo, you can send emails with recommendations of the most popular products in the viewed category.
CustomerData This event relates to the site visitor’s data received when they register, log in or complete a purchase.  
The event links your website visitors to accounts in your system, enabling personalized campaigns.
StatusCart The event helps to track the status of your customers’ shopping carts.
It can be used for running ecommerce workflows, such as the abandoned cart, discount notifications for products in the abandoned cart, and notifications for discounts on products similar to those in the cart.
PurchasedItems  It informs about the purchased items and can be used for compiling lists of popular products for recommendations, upselling, and cross-selling. 
For example, if a customer purchased a phone, you can send them a message with recommendations featuring a phone case or a charger.

In case of deactivation, the plugin ceases to perform its functions. 

Uninstalling the plugin removes all components configured during the setup of web tracking, including scripts and functions used for event tracking.

Installing Plugin

1. Log into your WordPress account.

2. Go to the Plugins section.

3. Find Yespo in the search field and click Install now.

Or, 

  • Go to the WordPress plugins page. 
  • Find Yespo in the search field and click Download.
  • Upload plugin at the Plugins section of your WordPress account.

4. Click Activate.

5. Click the Settings button under the plugin on the Installed Plugins section or navigate to the separate Yespo page.

6. Enter your full access API key from the eSputnik account and click Synchronize to start data synchronization.

Synchronize

Note

  • The access rights for the API key must be “Full access to API”. Read this article to learn about API keys in Yespo.
  • Yespo plugin supports multisite configurations for WooCommerce stores in WordPress. For correct data handling, each WooCommerce store must be connected to a separate Yespo account.

After clicking the Synchronize button, the new contacts’ and orders’ data that appear in WooCommerce, as well as web tracking events will be automatically transferred to Yespo.

Data synchronization success messages

Please contact us if you have any questions or problems with integration.

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