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Our Story

Addressing Real Challenges


As we grew, we stayed focused on solving real challenges faced by our clients. We optimized the process of creating and sending automated marketing messages, saving time and reducing involvement of IT teams. We also introduced targeted omnichannel marketing campaigns and actionable dashboards to inform marketing decisions.

Expanding Capabilities: Data Collection and Personalization


With a solid foundation, we expanded our platform to enable customer data collection, unification, segmentation, and activation. This allowed our clients to create personalized product recommendations and build omnichannel communications across nine channels: Email, Web and Mobile Push, In-App, App Inbox, Widgets, Telegram bots, Viber, and SMS.
Today, Yespo helps mid-sized and large e-commerce companies efficiently use customer behavioral data to increase customer loyalty and lifetime value (LTV).

Introducing Predictive AI Tools


Understanding the need for personalized online customer experiences, Yespo has implemented predictive AI tools that generate personalized product recommendations. These tools predict products that a particular consumer will want to buy. Since its launch, we have expanded this functionality to include 200 tested algorithms available for all users. All algorithms are ready to use without contacting developers.

Innovating for Mobile Applications


To further enhance user experience, we developed capabilities for Push and In-App mobile channels. This allowed us to do the following:
  • track user activity in applications through the SDK
  • transfer product recommendations directly to the app.

Adding the App Inbox Channel


The next stage of our development was the addition of the App Inbox channel. This channel became an effective way to strengthen communications and reach authorized customers with contextual acquisition messages.

Implementing Website Widgets


We then introduced widgets for communicating with website users, improving navigation, and converting visitors into new subscribers and customers.

Enhancing Segmentation and Predictive AI


Continuing our commitment to innovation, we enhanced our segmentation capabilities based on user-initiated events and integrated predictive AI in segmentation. This allows marketers to target audience segments likely to make purchases quickly and accurately.

Comprehensive Omnichannel Solutions


Today, Yespo offers a comprehensive CDP, meeting the diverse needs of marketers:
  • A single 360° customer profile
  • Workflow automation without developer assistance
  • Multichannel message delivery
  • Omnichannel setup within a single trigger
  • Automated campaign processes
  • Behavior-based audience segmentation
  • Predictive customer insights
  • Clear campaign analytics and profitability understanding
  • Marketing budget planning
  • Building long-term customer relationships to increase LTV and business profits
This is how we grow: we devise and implement the best solution for the tasks you entrust us to complete.

Meet Our Management Team

Over the years, the team has grown in numbers. To date, there are over 60 creative, cheerful, passionate people in the company. What’s most important, we are like-minded people sharing the same true devotion to what we do best: personalized marketing communications.

Dmytro Kudrenko
Chief Executive Officer
Alex Danchenko
Chief Operating Officer
Natalie Ustimenko
Chief Knowledge Officer

Leo Babayan
Chief Commercial Officer
Oleg Lesov
Chief Data & AI Officer
Yespo as a part of the MarTech family
120
Employees

3,500+
Customers

1 Billion
Messages

We speak 7 languages, we work in 6 offices, in 4 countries on two continents:
USA
Ireland
Ukraine
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Our mission is
To make professional marketing simple.
Yespo
Our mission is to make professional marketing accessible to all businesses, including anyone who wants to use big data to communicate with customers. We help automate marketing for companies of all sizes, from small startups to large enterprises, including well-known brands like Adidas, PUMA, British American Tobacco, Megogo, Shell, AVON, Dormeo, Prom.ua, Dnipro-M, Umico, BetterMe, IntellectoKids, RetouchMe, MacPaw, and others.


We are proud that we help businesses implement and create the latest best marketing practices.
Yespo provides over 1 Bln personalized customer touches every month.
What We Invest In: the Shu-Ha-Ri Strategy
Our strategic vision is embodied in the Shu-Ha-Ri concept:
  • Follow the rules - Implement best practices.
  • Break the rules - Test new marketing solutions.
  • Make the rules - Create trends with your own hands.
Combined with the Lean economic model, this strategy allows us to focus on what truly works, ensuring continuous improvement and innovation. Hence, we have time to search for insights that can radically improve the marketing side in particular and the entire business in general.

Our Commitment to Improvement
Yespo has remained a simple and convenient tool for marketers for many years. Our platform provides fast and reliable communication with your customers. The combination of these values makes it easy to fulfill the fundamental direct marketing purposes:
  • right message
  • to the right people
  • at the right time
  • through the right channel.
Solving these challenges is our highest investment priority.

If you have any ideas on how to improve Yespo, feel free to share them with us. We are eager to make Yespo better for you!
Engaging with Our Community
We organize webinars and record interviews with leading ecommerce experts and marketing agencies.

Join our YouTube channel and stay updated about events, platform updates, and marketing insights!
Conferences we regularly attend

NPS based on 2361 customer votes
8.5 out of 10

We are always at your service!

Product Information
To learn more about our platform's capabilities, contact us at sales@yespo.io or in our online chat. We will respond as soon as possible.
Customer Support
If you’re already using our solution, you can always get assistance from our friendly support team. Feel free to email us at info@yespo.io.
   
   
   
Blog
In our blog, you will find expert content for your marketing, platform updates, and case studies of our clients.
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