First steps
Courses
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Uploading Mobile Token Base
To configure the sending of mobile push notifications through the Yespo, it’s necessary to export the existing mobile token database in JSON format to our system via Public API.
How to Upload Mobile Token
The Add contacts method allows for creating new contacts to an account or updating existing ones. You can add/update up to 3000 contacts with one request.
Note
- This method automatically generates events for new contacts but will not run a workflow for updated or existing contacts.
- Contacts with email addresses will be created as confirmed, as imported from a file; however, it doesn't allow configuring double opt-in.
- If you want to store some custom information about your users, create additional fields before uploading contacts.
- For adding/updating one contact, use the Add Contact method. This resource allows to create a user's profile or update an existing one.
- Upload your contact list with external user ID as the main identifier.
JSON sample for channel
For this API method, you must pass the required fields channels and dedupe On; others are optional. Format and description of all fields are available here.
{
"contacts":
[
{
"firstName": "John",
"lastName": "Smith",
"channels":
[
{
"type": "mobilepush",
"value": "8900-7654-6456-9876-0011",
"device":
{
"appId": "83b77a49-fc28-409b-aeaa-68c9d544ab9d",
"deviceModel": "iPhone 13",
"os": "Android",
"locale": "ua",
"appVersion": "4.1.6"
}
},
{
"type": "email",
"value": "tgsh@gmail.com"
}
],
"externalCustomerId": "6add3c31-3ec6-4f34-b20e-8c757fe65270",
"fields":
[
{
"id": 12345,
"value": "writer"
},
{
"id": 12346,
"value": "1814-03-09"
}
]
}
],
"dedupeOn": "externalCustomerId",
"contactFields":
[
"firstName",
"lastName",
"email",
"mobilepush",
"externalCustomerId"
],
"customFieldsIDs":
[
12345,
12346
]
}
