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Omnichannel

Security and Compliance

Getting and Installing Web Tracking Script

To get the web tracking script, go to your account settings → Web tracking tab, and click Start the web tracking.

Start the web tracking

Getting and Installing Script

1. Enter your domain name and click Get script.

Note

The script works for second-level domains and subdomains (mysite.com, blog.mysite.com)

Get script

2. Copy the script and add it to the page code before the closing </body> tag on every website page.

Copy to clipboard

Important

Install the script on both desktop and mobile versions of your website.

Checking Script Status

After installing the script, click the Check status button.

Check status

If there are any problems, you will see a warning message with a hint.

The script is not installed

When the installation is completed successfully, the status will change.

The script is installed

Now you can return to the main web tracking page, where user activity on your site is tracked (Settings → Web tracking).

Web tracking

Here, you can see the number of page views yesterday and today and how many are unique. The Additional events list will not display statistics until the product feed is loaded into the system and these events are configured. For stable operation of events, we recommend configuring their sending by calling eS.JS functions. This method allows you to independently control the transfer of data and promptly respond to changes on the site.

Important

If you install a script via Google Tag Manager or any other tag manager, you may lose tracked data as it may be blocked by content filters.

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