First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Using Yespo Extension for Google Chrome
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Campaign to Those Who Did Not Open the Previous One
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Integration
Creating Multilingual Messages
Open a template in the editor (or create a new one) and click the globe icon on the top toolbar. Specify the default language. The system will send this language version to the users with the corresponding preferred language and those without language preferences.
The selected language code will be displayed instead of the globe icon. Click on it and add the desired language versions.
The number of language versions you can create is limited only by the pricing package.
You can create messages that are different or identical in structure and content. Changing one version does not affect the others.
Important
When you add a language, the system automatically creates a copy of the message you are editing at the moment. So if you edit the message in Polish, the system will duplicate this message but not a copy of the message in the default language. This feature simplifies work with languages belonging to the same language group.
For example, it is logical to copy the message in Portuguese for the campaign in Spanish, or copy the message in Danish for the campaign in Norwegian. Since these languages belong to one family, they have a similar structure and stylistics, meaning your campaigns would need minor editing in terms of design.
To switch between languages, use the drop-down list. You can replace any language, remove it, or set it as default.
The process of scheduling/launching a bulk multilingual campaign is standard. The system will automatically send the necessary content to the corresponding contact. You don't need to build segments based on the languages.
Displaying Multilingual Messages in an Account
Multilingual messages in the lists are marked with a globe icon. The number next to the campaign’s name indicates the number of its language versions.
Hover over the icon to see the list of added languages. You can go straight to editing the necessary template by clicking the corresponding language in the drop-down list.
