CDP Plans
Who it’s for
Basic
For small ecommerce projects launching basic CDP and personalization.
Extended
For growing ecommerce businesses working with segmentation and custom personalization logic (without behavioral data and AI).
Professional
For ecommerce teams ready for behavioral personalization and AI-driven recommendations in messaging.
Universum
For mature ecommerce businesses with omnichannel communications and a comprehensive CDP strategy.
Key features
Free audit for new customers
Unification of data from all available channels into a single profile
Multistep omnichannel trigger workflows
Analytics by channels and campaigns
Segmentation by contact attributes
Segmentation by custom events and event parameters
Segmentation based on activity on the website, in the app, and in messages
Product recommendations in triggers
Product recommendations in bulk campaigns
20+ ready-made workflows with product recommendations
Revenue tracking from campaigns
AI-powered personalization based on customer behavior
Personal support for eligible clients
All channels included in the plan
Multistep workflows
10
75
100
unlim
Custom events
10
75
unlim
unlim
Events that triggered the workflow per 1 contact
5
25
unlim
unlim
Abandoned Cart and Browse
Dynamic content (Apache Velocity)
Configure mailing frequency strategies
Multilingual support
Content prioritization
Personalized promo codes/offers
Chat support (response within 10 minutes during business hours)
Email-support 24/7 (response within 1 to 24 hours)
Free email campaign template
Data and settings migration from a previous service for eligible customers