First steps
Events and Behaviour Tracking
User Data
- Email Builder Review
- Designing your email
- Creating a Synchronized Module
- Setting Responsivity
- Building Smart Containers
- Creating a Gmail Promotions Annotation
- Adding a Rollover Effect
- Adding a Background to an Email
- Adding Anchor Links
- Adding a Video to an Email
- Adding a Table to an Email
- Adding a Custom Font
- Adding Social Media Buttons
- Editing HTML and CSS
- Working with “Images” block
Omnichannel
Automation
Personalization
Analytics
Multilanguage Campaigns
Recommendations
API
Security and Compliance
Integration
External Data Sources
Some companies use several platforms to collect and manage customer data. Thus, sometimes you need to add to messages certain content based on customer data tracked or stored at third-party platforms, such as an external CRM, mobile application, database, etc. For example, you want to add to a message personalized product recommendations based on offline sales or orders made via calls and need access to this data.
To access data from third-party sources and use it for content substitution, use a preprocessor or connect to external data sources, such as Google Sheets, BigQuery, PostgreSQL, or HTTP request.
Importing External Data from Google Sheets
Use data from Google Sheets for recommendations in messages and for contact base segmentation.
Integration with Google BigQuery
BigQuery integration may be really useful in such situations:
- you have CRM where you store a lot of contact data
- you meet problems when creating multiple additional fields in the Yespo or supporting continuous updates of contact data
- you want your data to be stored in one place instead of several databases to get rid of the constant need to store the same info in different places
- you want to build custom reports
Connecting to PostgreSQL as an External Data Source
To get access to customer data collected via third-party platforms, connect to an external data source PostgreSQL. Use it to substitute promo codes in triggered campaigns or build complex segments.
Connecting to HTTP Request as an External Data Source
HTTP request allows you to automate the creation of message content. This request uploads and sends contact data from Yespo to other systems, and vice versa, transfers data from third-party systems to Yespo.