First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Setting Up SMS Processing
You can send SMS messages through your service provider using processing in our system. For that, you have to configure the sender settings in your profile.
Configuring the Sender Settings
To configure SMS processing for registered senders:
1. Go to your profile → Settings → Senders.
2. Select the SMS tab and click the New sender button.
3. In the slide-out window, select the I’ve already contracted an SMS service provider and have a registered sender option and select your service provider from the list:
- GMS Hyber
- Infobip
- TurboSMS
- Kyivstar
- Omnicell
- Textlocal
- Acemount Media
- Twilio
- SMSBAT
- Streamtools
- Vodafone
4. Enter the required technical parameters of your provider, as listed below:
GMS Hyber
- Sender name
- Login
- Password
- URL
- Timeout
Use Yespo tags so that when uploading reports from GMS Hyber, you can quickly analyze how many messages of a specific type were sent: collecting feedback, installing an application, etc. If you use more than one tag in a message, they are substituted in the report separated by commas: tag=tag1,tag2,tag3.
Note
Ask GMS Hyber to add the 52.210.222.17 and 52.16.166.210 IP addresses to the allowed list.
Infobip
- Sender name
- Login
- Password
TurboSMS
- Sender name
- Authorization token
Note
To receive the message status, add the following link in your TurboSMS cabinet:
- https://esputnik.com/dlr/v2/turbosms/status
Kyivstar
- Sender name
- Client ID
- Client Secret
Note
To receive the message status, add the following link in your Kyivstar cabinet:
- https://esputnik.com/dlr/v1/kyivstar/status
Omnicell
- Sender name
- Login
- Password
- Sender ID
Note
To receive the message status, add the following link in your Omnicell cabinet:
- https://esputnik.com/dlr/v1/omnicell/status
Textlocal
- Sender name
- API key
Note
To receive the message status, add the next parameters in your Textlocal cabinet:
- https:// filed: esputnik.com/dlr/v1/textlocal/status
- Port field: 443
Acemount Media
- Sender name
-
Authorization token
Note
To receive the message status, add the next parameter for Sms URL report field in Acemount Media user account:
- https://esputnik.com/dlr/v1/acemount/status
Twilio
- Sender name
- Account SID
- Authorization token
Note
To receive the message status, add the next parameters in your Twilio account:
- https://esputnik.com/dlr/v1/twilio/status
SMSBAT
- Sender name
- Login
- Password
- Timeout
Streamtools
- Sender name
- Login
- Password
Vodafone
- Sender name (can be any, as it is displayed only in the Yespo account).
- Login
- Password
- Distribution ID — Sender ID from your Vodafone account. Message recipients will see the sender name corresponding to this ID. Please note: Distribution IDs for SMS and Viber are different.
5. Click Done.
Now, you can proceed with creating and sending SMS messages. Read this article to learn more about it.
Deleting a Sender
To delete a sender:
1. Go to your profile → Settings → Senders.
2. Select the SMS tab and click the Delete icon at the right-hand side of the sender name you wish to delete.
3. On the dialog window, select Delete. The confirmation message appears for a short while.
Important
Before deleting a sender, you need to create or select another one, otherwise, you will be unable to send messages.
Changing an SMS Sender
To change a sender in existing SMS messages:
1. Go to Messages → Messages → SMS and select an SMS.
2. In the Main settings section, expand the dropdown list below Sender and select another sender for this message from the list.
