First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Integrating Subscription Form via API
To integrate a subscription form, use the API resource Subscribe contact.
Request Body
The standard request body looks as follows:
{
"contact" : {
"channels" : [ {
"type" : "email",
"value" : "test@mail.com"
} ]
}
}
After a resource call, one contact with the email address test@mail.com will be added to the system.
To configure the contact name, add the firstName value to the contact field:
{
"contact" : {
"firstName" : "...",
"channels" : [ {
"type" : "email",
"value" : "test@mail.com"
} ]
}
}
To specify the segments where the subscribed contact will be added, add to the request the groups field - the string array, segment names. If the specified segments don’t exist in the system, they will be created automatically:
{
"contact" : {
"firstName" : "...",
"channels" : [ {
"type" : "email",
"value" : "test@mail.com"
} ]
},
"groups" : [ "Subscribers" ]
}
Generating Events
Once this resource is called, the system automatically generates one of two events:
1) subscribeFromAPI if a new contact has been created;
2) subscribeUpdateFromAPI — if such a contact exists.
You can see these events in Automation > Event history.
Adding Workflow
Any event can be added to a workflow. When an event that is incorporated in a workflow is triggered, the workflow launch begins. For new contacts, it is advisable to send a subscription confirmation.
To make sure a new contact is created, go to Contacts - All Contacts, and enter the necessary email address into the search.
The found contact will be highlighted in gray. This means the contact’s email address is inactive and requires confirmation.
You can't send any campaigns to such addresses besides a subscription confirmation email and other transactional emails, for example, an abandoned cart or order confirmation.