First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Responsivity
- Building Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Using Yespo Extension for Google Chrome
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
Automation
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Integration
Adding a Sender ID
To be able to send Viber messages, you need to register a sender name.
Option 1. Create a New Sender Name
Use this option if you haven’t registered any sender name for Viber before.
1. On the home page, click Pricing Plans.
2. Select Viber and click Apply for adding.
3. A chat window with a request will appear. Send it, and our Sales will contact you to clarify further details.
Important
- Sender name registration is free. A minimum monthly payment for Viber is $290. This money will remain in your account and can be used to pay for messages. To see pricing by country, click Show pricing plans for all countries.
- Registration can take 10 to 30 days.
- You can’t use the sender name you might have created for SMS to send Viber messages.
Option 2. Add an Existing Sender Name
Use this option if you’ve already registered a sender name for Viber.
1. In your personal profile, go to Settings > Senders and select Viber.
Note. To add a sender, you need to be a current client of one of the following Viber service providers:
- GMS Hyber;
- Infobip;
- TurboSMS;
- Kyivstar;
- TurboSMS;
- Omnicell;
- Messaggio;
- SMS Club.
If you have a different service provider, please contact to our support team.
2. Click Add sender.
I’ve already contracted a Viber service provider and have a registered sender is selected by default. If you want to register a new sender, select the second option. You’ll be offered to contact Sales to proceed with registration.
3. Choose your provider, enter the necessary data and click Done.
GMS Hyber
- Sender name. Will be used within our service only.
- Login, password, URL, timeout. Parameters from your Hyber account.
- Alpha name. Fill it in if you have more than one alpha name.
Note
Use Yespo tags so that when uploading reports from GMS Hyber, you can quickly analyze how many messages of a specific type were sent: collecting feedback, installing an application, etc. If you use more than one tag in a message, they are substituted in the report separated by commas: tag=tag1,tag2,tag3.
Infobip
- Sender name. Will be used within our platform only.
- Login, password, scenario key. Parameters from your Infobip account.
TurboSMS
- Sender name. Will be used within our system only
- Authorization token from your TurboSMS account.
Kyivstar
- Sender name. Will be used within our service only.
- Login, password, source. Parameters from your Kyivstar account.
TurboSMS
- Sender name. Will be used within our platform only.
- Login, password, source. Parameters from your TurboSMS account.
Omnicell
- Sender name. Will be used within our system only.
- Login, password, source. Parameters from your Omnicell account.
Messaggio
- Sender name. Will be used within our service only.
- Login, password, source. Parameters from your Messaggio account.
SMS Club
- Sender name. Will be used within our platform only.
- Login, password, source. Parameters from your SMS Club account.
After registration is completed, you’ll see a confirmation. The added sender will display in the general list.
4. To delete the sender, click the cross icon on the right. When deleting a sender, you need to select another sender; otherwise, you will be unable to send messages.
5. To replace a sender, go to Messages > Messages, select Viber and click Replace sender.
