Omnichannel

Security and Compliance

Connecting HTTP Request

Like other external data sources, HTTP request allows you to automate the creation of message content. This request uploads and sends contact data from our service to other systems, and vice versa, transfers data from third-party systems to our platform. With its help, you can refer to your API, which will process the request and return personalization data to the message, for example, a personal promo code. The Velocity language is used to transfer data.

Creating Data Source

1. In your account settings, open the Data Sources tab, click on the New data source button and select External data source.

Account settings

2. In the pop-up window, select HTTP request.

HTTP request

Setting Up Connection

1. Give an arbitrary name to the data source.

2. Add a description if necessary.

3. Select the type of request: GET or POST.

4. Enter the URL to be requested (HTTPS only). You can refer to contact fields and event parameters.

URL

5. If your application reads parameters from headers, activate the corresponding switcher. Then specify the required parameters and their values.

Passing parameters in headers

6. To configure authentication, activate the corresponding switcher. There are three types of authentication available:

  • Basic,
  • Bearer token,
  • API key (in headers or the query string).

Specify the connector name. Select the authentication type. Enter your credentials (login and password/token/key). Click on the Done button.

Authentication settings

7. If your application reads parameters from the request body, activate the corresponding switcher, enter the request body in the text area and specify the format: JSON, XML or text.

Passing parameters in the request body


Testing Connection

Select an event from history or manually paste the request body for testing.

Passing parameters in the request body

More on adding data to a message >

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