First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Multilanguage Overview
Multilanguage is an automation tool that enables sending messages in different languages within one campaign. It helps avoid long message lists and voluminous unsystematic reports for every message.
How contact language data is collected >
You can use the multilingual feature in three ways.
1. Using In-build Functionality
Create one message with as many language variants as you need. The system will automatically detect recipient's language and send the corresponding variant.
Use multilingual message templates for any Yespo channel:
- Email;
- Mobile Push;
- In-App;
- Web Push and Browser Push Notification Permission;
- App Inbox;
- Viber;
- SMS;
- Telegram;
- Widgets.
The creation process is similar for all channels. See it on the example of email.
Compare and optimize multilingual campaigns with the help of specialized analytics.
2. Using External Data Sources
Many apps have users all over the world, so the number of campaign language versions can be in the tens. Even creating these variants inside one message, you can spend many hours on routine work.
Instead, you can create a Google Spreadsheet and write the content of each message language alternatives into it. After that, you will only have to create one version of the message with variables referring to this table, and the system will send the appropriate version to each recipient. See details >
3. Using Workflow Condition Blocks
If you feel more comfortable with creating separate messages for each language — no problem! Just add to the workflow language check blocks. How it works >
Note
Find out if Multilanguage is included in your tariff plan.
To connect the feature, send a request to sales@yespo.io