First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Using Yespo Extension for Google Chrome
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Campaign to Those Who Did Not Open the Previous One
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Integration
Segmentation by Web Tracking Events
Use data about the online behavior of your website visitors for flexible segmentation and targeting.
Learn more about the possibilities and settings of web tracking >
Specify the period, and the system will analyze the activity of all contacts who visited your online store at a certain time. A combination of activity parameters will help build an accurate target segment that changes in real-time. Learn more about working with dynamic segments >
Segmentation Parameters
After enabling web tracking, 2 additional categories will appear in the contact parameters:
1. Online store event, which includes:
- Page viewed,
- Category page viewed,
- Added to cart,
- Online orders,
- Offline orders.
- Search request,
- Added to wishlist,
- Probability.
2. Product event, which includes:
- Abandoned carts,
- Abandoned browses.
- Viewed item is in a stock,
- Item from wishlist is in stock,
- Regular demand,
- Price drop.
Some features may depend on your plan, see details >
Each parameter (except Probability) has 2 groups of characteristics:
1. Required fields — characteristics of pages and products viewed, ordered or added to the cart.
2. Audience — characteristics of traffic sources, devices of your site visitors, etc.
In addition, you can use segmentation by any custom fields from your product feed (Additional fields).
Segmentation Conditions
Each characteristic has a number of conditions. For example, here are the required page view fields and their conditions:
- ID (equals, does not equals, one of);
- Product name, product brand, product URL, product category (contains, equals, does not equal, one of, one of);
- Price (equals, greater than, less than);
- Product in stock (no/yes).
Example of Creating a Conditional Group Based on Web Tracking Data
Task: to build a segment of those who have added the Beginner’s Yoga course to their favorites within the last 12 hours.
Building the segment:
1. When creating the dynamic segment, click the Add card button.
2. In the Added to wishlist parameter -> required Name field, specify: Equals -> Beginner’s Yoga.
3. The condition will appear in the contact card — enter during 12 last hours.
4. Click the Done button.