First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
Omnichannel
- Setting Up Widgets for Your Site
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Checking Domain Settings and Reputation with Google Postmaster Tools
Postmaster Tools is a set of tools from Google for analyzing and improving the delivery of email campaigns on Gmail. These tools provide insight into how your campaigns are perceived by Gmail and their recipients. The set includes the following tools:
- Spam Rate
- IP Reputation
- Domain Reputation
- Feedback Loop
- Authentication
- Encryption
- Delivery Errors
Note
Configure digital signatures for your domain to use Postmaster Tools
Adding a Domain to Postmaster Tools
1. Go to Postmaster Tools.
2. Enter the domain name and its TXT or CNAME record to verify that you are the domain’s owner.
Once registered, you will be able to use the tools described below.
User Reported Spam
Spam complaint percentage (emails delivered directly to the Spam folder are not included in the calculation). The spam level is calculated only for DKIM-authenticated mailings.
IP Reputation
Reputation of the IP address used to send mailings.
Reputation is assessed by the following indicators:
- High – the IP address has a good reputation, and messages appear in the inbox (General, Suggestions, Social Networks, or Updates).
- Medium – the vast majority of emails arrive in the inbox, but there is a risk that some messages may be classified as spam or rejected.
- Low – most emails will probably end up in spam.
- Bad — with such a reputation, any email will end up in spam or be rejected by SMTP (Simple Mail Transfer Protocol).
Domain Reputation
Domain reputation in Gmail. If it drops, it is necessary to analyze the mailings made in the corresponding period. A bad reputation leads to mailings ending up in spam.
Spam Feedback Loop
Following Google standards, we transmit information about the campaign type, the sender’s organization ID in Yespo, the campaign ID, and the Sender ID in the Feedback-ID email header.
- An example of Feedback-ID for a bulk campaign: b4502231:Yespo.io.
- An example of Feedback-ID for a trigger campaign: t197398:Yespo.io.
- An example of Feedback-ID for a single message: im14413670895:Yespo.io.
b before the first number is the identifier of the bulk campaign; t is the identifier of the trigger campaign; im is the identifier of a single message.
Long numbers are:
- Callout ID of a bulk campaign.
- ІМ-Callout ID of a trigger campaign via a workflow or the Smartsend method.
- Instant Message ID (IMID) of a single test or sent via the v1/message/email method.
When email recipients with @gmail.com addresses report spam, the Spam Feedback Loop graph displays the complaints.
Click any data point on the graph to see the IDs of campaign types and the corresponding spam complaint rates. The Feedback-ID header will show you which campaign resulted in spam complaints.
Authentication Traffic
The volume of traffic passing SPF, DKIM, and DMARC authentication.
Encrypted Traffic
The volume of inbound and outbound traffic encrypted using the TLS (Transport Layer Security) protocol.
Delivery Errors
2 types of errors are displayed:
- SMTP Error 550: The recipient does not exist or is incorrectly specified.
- SMTP Error 421: The message was not delivered due to temporary problems with the mail server or due to exceeding mail traffic limits.
Click on any data point on the graph to see the reason for the error.