Security and Compliance

Setting Up Allowed Send Time

Set the allowed time for sending messages from workflows, for example, from 10:00 am to 6:00 pm on weekdays.

If the trigger to send a message fires outside the allowed time, the system will send it as soon as the next allowed period begins.


  • Checking the allowed time when sending single messages first occurs according to the contact's time zone; if it is not set, according to the time zone of the Yespo account.
  • Checking the allowed time for sending messages to segment occurs according to the time zone of the Yespo account.

Setup Steps

1. Go to account settings → Workflows tab.


2. Activate the switcher and specify the allowed send time.

Send time settings

3. Activate the Send only at specified hours switcher in the settings of the message-sending block.

Block settings

Send Time Mapping

The message with the allowed sending time settings is marked with a clock icon in the workflow and its launch history.

Clock icon

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