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Security and Compliance

Transferring Website Behavior Data via REST API

To transfer website data to our CDP, you need to install the web tracking script on your site. After, you’ll be able to send the user behavior data and use it to create personalized product recommendations for the site and for your emails.

You can send events through one of the methods:

Important!

When setting up tracking via the REST API, the recommendations functionality on the site will not be available, in this case, you need to use the option of calling eS.JS functions

In this article, we will explain how to use the second method.

Request headers

POST / HTTP/1.1

Host: https://tracker.yespo.io/api/v2

Content-type: application/json

Response status code is 204: No authorization is required.

ProductPage

Description

To display correct recommended products or product categories or send triggers for abandoned browses, send a request with data on:

  • Product card the user is currently viewing;
  • Product price and availability.

Example

{
  "GeneralInfo": {
    "eventName": "ProductPage",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "ProductPage": {
    "Product": {
      "productKey": "72354",
      "price": "754 USD",
      "isInStock": "1",
      "tag_something": [
        "abc",
        "bca"
      ]
    },
    "Tags": {
      "some_tags": [
        "some_tag1",
        "some_tag2"
      ]
    }
  }
}

Parameters

Name

Example Description
GeneralInfo

Required

Type: object

General information
eventName

“ProductPage”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support team.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"
Optional

type: string

User ID in the CDP
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script. You can get on the site.
  • The required cookie is titled "sc."
datetime

1579622183208

Timestamp (millisecond)
ProductPage

Required

Type: object

Event description
productKey

“72354”
Required

Type: string

  • Product ID.
  • Should match the productKey on pagesStatusCart and PurchasedItems.
price

“754 USD”
Required

Type: string

The price per item can be sent with the currency value.

If the price has changed on the site but hasn’t changed in the feed, the sent value will be the value from the site.

isinStock

“1”
Optional

Type: int

  • Indicates if items are in stock.
  • Can have two values:

"0" – items are out of stock;

"1" – items are in stock.

  • If the availability has changed on the site but hasn’t changed in the feed, the sent value will be the value from the site.
tag_[something]

["abc","bca"]
Optional

Type: array of strings

  • All additional fields can be transferred in this parameter. The prefix tag_ is required. After it, you can enter any name.
  • There can be several such parameters.
  • The value of this parameter is transferred as a data array which can be entered separated by commas.
Tags

Optional

Type: object

Additional fields

StatusCart

Description

An event is sent after the cart status (with a new GUID) is changed, for example, after clicking a Buy button on the category page. The cart status should be updated from all pages. If the cart is empty, then you need to send an empty cart event (empty array without products).

Example

{
  "GeneralInfo": {
    "eventName": "StatusCart",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "StatusCart": {
    "GUID": "6F9619FF-8B86-D011-B42D-00CF4FC964FF",
    "Products": [
      {
        "productKey": "430738",
        "price": 201.95,
        "discount": 180,
        "quantity": 1,
        "price_currency_code": "USD",
        "tag_something": [
          "aaa",
          "bbb"
        ]
      },
      {
        "productKey": "902339",
        "price": 596,
        "discount": 590,
        "quantity": 1,
        "price_currency_code": "USD",
        "tag_something": [
          "aaa",
          "bbb"
        ]
      }
    ],
    "Tags": {
      "some_tags": [
        "1",
        "a2"
      ],
      "some_tags1": [
        "4",
        "gg"
      ]
    }
  }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: object, string

General information
eventName

“StatusCart”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"
Optional

Type: string

User ID in the platform
datetime 1579622183208 Timestamp (millisecond)
GUID

“6F9619FF-8B86-D011-B42D-00CF4FC964FF”
Required

Type: string

  • Unique ID that connects two events – StatusCart and PurchasedItems.
  • Should be identical to the GUID of the PurchasedItems event.
  • Can be generated from random numbers and Latin characters.
StatusCart

Required

Type: object, string

  • Event description.
  • Transferred as an array of strings with products added to the cart.
productKey

“430738”
Required

Type: string

  • Product ID.
  • Should match the productKey on the ProductPage page.
price

“201.95”
Required

Type: string

Price per item
discount

“180”
Optional

Type: string

Discount per item
quantity

“1”
Required

Type: Int

Quantity of items
price_currency_code

“USD”
Optional

Type: string

Currency
tag_[something]

["abc","bca"]
Optional

Type: array of strings

  • All additional fields can be transferred in this parameter. The prefix tag_ is required. After it, you can enter any name.
  • There can be several such parameters,
  • The value of this parameter is transferred as a data array which can be entered separated by commas.
Tags

Optional

Type: object

Additional fields

Wishlist

Description

Sending the AddToWishlist event - at the time of adding a product to the wish list (favorites).

Necessary for calculating and displaying recommendations and sending triggers related to the wish list.

Example

{
  "GeneralInfo": {
    "eventName": "AddToWishlist",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "AddToWishlist": {
    "Product": {
      "productKey": "72354",
      "price": "754",
      "isInStock": "1",
      "tag_something": [
        "abc",
        "bca"
      ]
    },
    "Tags": {
      "some_tags": [
        "some_tag1",
        "some_tag2"
      ]
    }
  }
}

Parameters

Name

Example Description
GeneralInfo

Required

Type: object

General information
eventName

“AddToWishlist”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support team.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"
Optional

type: string

User ID in the CDP
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script. You can get on the site.
  • The required cookie is titled "sc."
datetime

1579622183208

Timestamp (millisecond)
AddToWishlist

Required

Type: object

Event description
productKey

“72354”
Required

Type: string

  • Product ID.
  • Should match the productKey on pagesStatusCart and PurchasedItems.
price

“754 USD”
Required

Type: string

The price per item can be sent with the currency value.

If the price has changed on the site but hasn’t changed in the feed, the sent value will be the value from the site.

isinStock

“1”
Optional

Type: int

  • Indicates if items are in stock.
  • Can have two values:

"0" – items are out of stock;

"1" – items are in stock.

  • If the availability has changed on the site but hasn’t changed in the feed, the sent value will be the value from the site.
tag_[something]

["abc","bca"]
Optional

Type: array of strings

  • All additional fields can be transferred in this parameter. The prefix tag_ is required. After it, you can enter any name.
  • There can be several such parameters.
  • The value of this parameter is transferred as a data array which can be entered separated by commas.
Tags

Optional

Type: object

Additional fields

PurchasedItems

Description

To display recommendations on the order confirmation page or to send triggers for abandoned carts, you need to send a request with the data on the purchased products.

Example

{
  "GeneralInfo": {
    "eventName": "PurchasedItems",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "PurchasedItems": {
    "GUID": "6F9619FF-8B86-D011-B42D-00CF4FC964FF",
    "OrderNumber": "123/2017",
    "Tags": {
      "some_tags": [
        "1",
        "a2"
      ],
      "some_tags1": [
        "4",
        "gg"
      ]
    }
  }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: object, string

General information
eventName

“StatusCart”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User’s name and surname
user_es_contact_id

"255830499"
Optional

Type: string

User ID in our platform
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."
GUID

“6F9619FF-8B86-D011-B42D-00CF4FC964FF”
Required

Type: string

  • Unique ID that connects two events – StatusCart and PurchasedItems.
  • Should be identical to the GUID of the StatusCart event.
  • Can be generated from random numbers and Latin characters.
OrderNumber

“123/2017”
Required

Type: string

  • Order number.
  • Confirms purchase completion.
Tags

Optional

Type: object

Additional fields

PurchasedItems (One Click)

Description

The event is optionally sent after a purchase with one click or a purchase with afterpay.

Example

{
  "GeneralInfo": {
    "eventName": "PurchasedItems",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "PurchasedItems": {
    "Products": [
      {
        "product_id": "430738",
        "unit_price": "201.95",
        "quantity": 1
      },
      {
        "product_id": "211452",
        "unit_price": "341.80",
        "quantity": 2
      }
    ],
    "OrderNumber": "123/2017",
    "Tags": {
      "block_id": [
        "21246_r335v507"
      ],
      "some_tags1": [
        "4",
        "gg"
      ]
    }
  }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: object, string

General information
eventName

“StatusCart”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"
Optional

Type: string

User ID in our CDP
datetime 1579622183208

Timestamp (millisecond)

cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."
OrderNumber

“123/2017”
Required

Type: string

  • Order number.
  • Confirms purchase completion.
PurchasedItems Type: array of strings List of items
product_id

“430738”
Required

Type: string

  • Product ID.
  • Should match productKey on the ProductPage page.
unit_price

“201.95”
Required

Type: string

Price per item
quantity

“1”
Required

Type: Integer

Quantity of items
block_id

“21246_r335v507”
Required

Type: string

Recommendation block ID. To get it, contact support.
Tags

Optional

Type: object

Additional fields

ProductImpressions

Description

The event that transfers data on the block display. It’s sent by default through JS API. You don’t need to send it additionally.

Example

{
  "GeneralInfo": {
    "eventName": "ProductImpressions",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "ProductImpression": {
    "Products": [
      {
        "product_id": "430968",
        "container_type": "1253"
      },
      {
        "product_id": "430738",
        "container_type": "1254"
      },
      {
        "product_id": "429983",
        "container_type": "1255"
      }
    ],
    "Tags": {
      "some_tags": [
        "1",
        "a2"
      ],
      "some_tags1": [
        "4",
        "gg"
      ]
    }
  }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: object

General information
eventName

“ProductImpressions”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"
Optional

Type: string

User ID in our platform
datetime 1579622183208 Timestamp (millisecond)
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."
ProductImpressions

Required

Type: array of objects

  • Description of impressions
  • Transferred as an array of objects.
product_id

“430738”
Required

Type: string

ID of the product or category that is in the feed
container_type

“1253”
Required

Type: string

Recommendation block number
Tags

Optional

Type: object

Additional fields

CategoryPage

Description

Can be used to send data on:

  • Triggers;
  • Category browses without product card viewing;
  • Site browses without category or product card viewing.

You need to send a request with the data on the category the user is currently browsing.

Example

{
  "GeneralInfo": {
    "eventName": "CategoryPage",
    "siteId": "8A412DC",
    "datetime":1579622183208,
    "externalCustomerId": "1234509876",
    "user_phone": "1-541-754-3010",
    "user_email": "user@mail.com",
    "user_name": "Gregori Boczynski",
    "user_es_contact_id": "255830499",
    "cookies": {
      "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
    }
  },
  "CategoryPage": {
    "Category": {
      "categoryKey": "509876"
    },
    "Tags": {
      "some_tags": [
        "1",
        "a2"
      ],
      "some_tags1": [
        "4",
        "gg"
      ]
    }
  }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: object

General information
eventName

“ProductPage”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User’s name and surname
user_es_contact_id

"255830499"
Optional

Type: string

User ID in the CDP
datetime 1579622183208 Timestamp (millisecond)
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."
CategoryPage

Required

Type: object

Event description
categoryKey

“509876”
Required

Type: string

ID of the product or category
Tags

Optional

Type: object

Additional fields

CustomerData

Description

To send triggers for abandoned browses or abandoned carts, you need to send a request with the data on the user.

Example

{
 "GeneralInfo": {
   "eventName": "CustomerData",
   "siteId": "8D3869C",
   "datetime":1579622183208,
   "externalCustomerId": "1234509876",
   "user_phone": "3801111111111",
   "user_email": "user@mail.com",
   "user_es_contact_id": "255830499",
   "user_name": "Johny",
   "cookies": {
     "sc": "CDA68358-94FB-4D83-9655-3FEB3CGGG1"
   }
 }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: array of objects

General information
eventName

“StatusCart”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"

Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
user_es_contact_id

"255830499"

Optional

Type: string

User ID in the platform
datetime 1579622183208 Timestamp (millisecond)
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."

CustomEvent

Description

CustomEvent is a custom event. You can give it a custom header depending on the action.

Example

{
    "GeneralInfo": {
        "eventName": "CustomEvent",
        "datetime":1579622183208,
        "externalCustomerId": "1234509876",
        "screendim": {
            "h": 1200,
            "w": 2304
        },
        "adblockEnabled": true,
        "device": "Desktop",
        "browser": {
            "name": "Chrome",
            "chrome": true,
            "version": "74.0",
            "webkit": true,
            "a": true
        },
        "siteId": "8A412DC",
        "cookies": {
            "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
        },
        "s_location": "https://example.com/product_id.html",
        "referrer": "https://example.com",
        "user_client_id": "",
        "user_city": "",
        "user_card_id": "",
        "user_name": "Gregori Boczynski",
        "user_phone": "1-541-754-3010",
        "user_email": "user@mail.com",
        "user_es_contact_id": "255830499"
    },
    "CustomEvent": {
     "EventName":"my_event",
     "Tags": {
     "some_tags": [
         "1",
         "a2"
     ],
     "some_tags1": [
       "4",
     "gg"
     ]
}
    }
}

Parameters

Name Example Description
GeneralInfo

Required

Type: array of objects

General information
eventName

“CustomEvent”
Required

Type: string

Event name
siteId

“8A412DC”
Required

Type: string

  • To get your site ID, please contact our support.
  • Static parameter.
externalCustomerId "1234509876"
Optional

Type: string
External identifier generated in your system
user_phone

"1-541-754-3010"
Optional

Type: string

Phone number in the international format
user_email

"user@mail.com"
Optional

Type: string

User email
user_name

"Gregori Boczynski"
Optional

Type: string

User name and surname
datetime 1579622183208 Timestamp (millisecond)
cookies

"CDA68358-94FB-4D83-9655-3FEB3C4114A3"
Required

Type: object, string

  • Cookie sc is a cookie generated by our script that you can get on the site.
  • The required cookie is titled "sc."
CustomEvent

Required

Type: array of objects

Event description
EventName

“my_event”
Required

Type: string

Custom event name
Tags

Optional

Type: array of objects

Additional fields where some_tags is the field name and “1” and “2” are its values (always transferred as array of strings)

SearchRequest

Description

To collect statistics on search queries, you need to send the value from the search line.

Use this event for triggers. Send it only if the search returned no results. In the trigger, such contacts will receive personal recommendations (at the moment, recommendations don’t depend on the value entered in the search, we will support this feature in the nearest future).

Example

{
    "GeneralInfo": {
        "eventName": "SearchRequest",
        "siteId": "CE460EC",
        "datetime": 1668792552000,
        "externalCustomerId": "1234509876",
        "user_phone": "1-541-754-3010",
        "user_email": "userdech123@mail.com",
        "user_name": "Gregori Boczynski",
        "user_es_contact_id": "",
        "cookies": {
            "sc": "CDA68358-94FB-4D83-9655-3FEB3C4114A3"
        }
    },
    "SearchRequest": {
        "search": "input_value",
        "isFound": 1
    }
}

Parameters

Name     Example Description
search "Coffe"
Required
Type: string
Value from the search string. What we are looking for on the site.
isFound 1/0
Optional
Type: int
If the list is empty, it returns 0 otherwise 1

ProductUpdate

Description

ProductUpdate is an optional event that updates product data in Yespo in real-time, regardless of the scheduled feed update. Pass product properties that need constant updating — price, discount, availability, etc.

Example

{
  "GeneralInfo": {
    "eventName": "ProductUpdate",
    "siteId": "site_id",
  },
  "ProductUpdate": [
    {
      "brand": "Apple",
      "name": "iPhone 7",
      "description": "Some description",
      "product_id": "430738",
      "imgurl": "https://domain.com/apple/product_large.png",
      "unit_price": "201.95",
      "isInStock": "1",
      "tag_discount": ["10"],
      "tag_oldprice": ["224.38"],
      "price_currency_code": "UAH",
      "category": "level3",
      "category_id": ["3"],
      "tag_something": [
        "aaa",
        "bbb"
      ]
    },
    {
      "brand": "Apple",
      "name": "iPhone 7",
      "description": "Some description",
      "product_id": "430738",
      "imgurl": "https://domain.com/apple/product_large.png",
      "unit_price": "201.95",
      "isInStock": "1",
      "tag_discount": ["10"],
      "tag_oldprice": ["224.38"],
      "price_currency_code": "UAH",
      "category": "level1 > level2 > level3",
      "category_id": ["1", "2", "3"],
      "tag_something": [
        "aaa",
        "bbb"
      ]
    }
  ]
}

Parameters

Name Example Description

ProductUpdate

required 

required

siteId

site_id

required

product_id

430738

required

isInStock

1

required, could be 0 or 1

unit_price

201.95

optional field

description

Some description

optional field

name

iPhone 7

optional field

imgurl

https://domain.com/apple/product_large.png

optional field

brand

Apple

optional field

tag_discount 

10

optional field, should be a relative figure (%)

price_currency_code

UAH

optional field

tag_oldprice

224.38

optional field

If the product has a discount, you can pass the next parameters:

{
 "product_id": "1111",
 "unit_price": "270",
 "isInStock": 1,
 "price_currency_code": "UAH",
 "tag_oldprice": [
   "300"
 ],
 "tag_discount": [
   "10"
 ]
}

And if the product has not a discount, than:

{
 "product_id": "1111",
 "unit_price": "270",
 "isInStock": 1,
 "price_currency_code": "UAH"
}
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