Omnichannel

Security and Compliance

Integration with Wix Forms

This is a guideline for integration with contact collection forms published on sites built on Wix.

Before getting started with integration, you need to:

  • Create additional fields in the system. They should be similar to the fields of the form.

Step 1. Form Creation

1. Go to Site → Integrated forms and click the New integrated form button.

New integrated form

2. Enter the form name and select Wix in Services. Click Next.

Select Wix

3. In Add contacts to, enable a segment where the contacts who fill in the form will be added.

  • For the New segment, create a segment.
  • For the Existing segment, select a segment from the list.

Add contacts

4. Select what contacts to collect:

  • New. Select to collect new contacts. Further, you will need to set Double Opt-In and select a confirmation email that will be sent to new subscribers automatically.
  • All. Select to collect both new and existing contacts. For new contacts, you will need to set Double Opt-In and select a confirmation email that will be sent to new subscribers automatically. Existing contacts will not be sent a confirmation email.
  • Additional data only for existing contacts. Select to update contact information for existing contacts. New contacts will not be able to subscribe through this form.

Creating a new integrated form

5. Click Next.

Step 2. Integration with Wix

1. In Wix websites, enter your site URL.

Enter your URL

2. Follow the instructions in the URL for Webhook in the Wix account panel and paste the webhook generated in our platform to your Wix account.

URL for Webhook in the Wix account

  • In your Wix account, go to Automations in your site’s dashboard -> Create an Automation.

Create an Automation

  • In Trigger, select Wix Forms.

Wix Forms

  • From the drop-down menu below, select the form with data to send.

Select the form

  • As a response to the trigger, select Send via webhook.
  • Paste eSputnik webhook URL in Target URL.

Target URL

Step 3. Field Mapping

Request parameters for main form fields — email, phone number, first and last name — are set by default. They are mapped automatically.

Email or phone number is required to create a contact.

To collect additional data:

  1. Fill out the form and send the submitted data.
  2. Click Show data from Wix.
  3. Map it to the contact field.
  4. Click Done.

Field mapping

Step 4. Setting Parameters

Check and edit form parameters and actions after subscription on the Parameters tab.

Parameters tab

When everything is set and checked, click Save. The created form will appear in the general forms' list.

Created form in the general list

Here you can see the statistics on requests and the last update. To delete the form, click the three dots icon on the right.

Note!

Requests display how many times the form has been filled and not the number of new contacts. One person can fill the form more than one time or fill the form but not subscribe.

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