First steps
User Data
- Responsive Email Editor Review
- Designing your email
- Creating Synchronized Modules
- Setting Up Responsive Email Design
- Setting Up Smart Containers
- Creating a Gmail Promotions Annotation
- Adding The Rollover Effect
- Adding Anchor Links
- Module Library
- Adding a Table to an Email
- Adding Custom Fonts
- Creating CTA Button
- Working with Images
- Creating Timer
- Using AI in the Email Editor
- Messenger Protocol Support in Email Clients and Platforms
Omnichannel
- Setting Up Widgets for Your Site
- Widgets Gamification
- Widget Calling
- Setting Up Locations for the Widget Calling Rules
- Storing data from widgets to contact fields
- Using Annoyance Safeguard
- Actions After Form Submission
- Replacing Double Opt-In System Workflow
- Creating Pop-ups via Google Tag Manager or WordPress
- Sending Yespo Widget Events to Google Analytics
- Using A/B Tests for Widgets
- Collecting Contact Information Using Request Forms
Automation
- Building and Editing Workflows
- Configuring Workflow Start/Stop Conditions
- Start Block
- Popular Blocks
- Message Blocks
- Using One from Many Message Block
- Contact Blocks
- Conditions Blocks
- Other Blocks
- Message to Segment Blocks
- Time Blocks
- Advanced Workflow Block Parameters
- Setting Up Allowed Send Time
- Using Workflow Launch History
- Webhook Workflows
- Workflow Troubleshooting
- Double Opt-In
- Welcome Сampaign
- Welcome Series Segmented by Category
- Launching a Workflow After a Contact Import
- Regular Workflow for a Segment
- Birthday Campaign
- Linking Workflow to the Button
- Using Variables from Order in Workflow
- Collecting Order Feedback
- Customer Reactivation
- Sending Extra Campaigns
- Sending Reminders at the Time Specified by the User
- Sending Campaign to Those Who Did Not Open the Previous One
- Using A/B Tests In Workflows
Personalization
Analytics
- Email Campaign Report
- Web Push Campaign Report
- Viber Campaign Report
- Mobile Push Campaign Report
- App Inbox Campaign Report
- Telegram Campaign Report
- In-App Report
- Widget Report
- Triggered Campaign Report
- AMP Campaign Report
- SMS Campaign Report
- Multilingual Campaign Report
- Setting up UTM Tags
- Revenue from Campaigns
- Tracking Campaign Performance in Google Analytics 4
- Message Analytics
Multilanguage Campaigns
Events and Behaviour Tracking
Recommendations
API
Security and Compliance
Connecting Mobile App
Before you start sending push notifications in your mobile app using our CDP, you have to connect the mobile app to Yespo.
Note
In the Pricing plan section, select the plan that best suits your organization based on the available number of mobile app tokens in your contact list.
To connect your mobile app with Yespo:
1. Go to Account → Settings.
2. Click Mob Push in the left-hand side menu.
3. Click Connect mobile app on the Mobile apps page.
Note
We recommend creating applications with different API keys for the stage and prod environments to minimize risks and ensure high quality of the final product before release.
Step 1. App Name
Type the application name in the Application name field.
Step 2. Platform
Select whether you need to set up Android and iOS mobile notifications.
Step 3. Notification Service
Depending on your choice in Step 2, you will have the following setting options:
- Firebase Cloud Messaging (FCM) for all platforms.
- Apple Push Notification Service (APN) for iOS.
- FCM for Android and APN for iOS.
FCM
1. Click Upload file.
2. Click on the field and upload the Google Firebase private key JSON file from your computer, or drag your JSON file and drop it in the field.
NOTE: See the Firebase documentation for details on how to generate a private key file in Firebase.
3. Click Done on the top right of the window.
APN
Select one of two options:
- Using tokens
See the Apple Developer documentation for details on how to establish a Token-Based Connection to APNs.
- Using certificates
See the Apple Developer documentation for details on how to establish a Certificate-Based Connection to APNs.
Using tokens
1. Click Upload file.
2. Click on the field and upload the Apple push notification authentication key in P8 format from your computer, or drag your P8 file and drop it in the field.
3. Enter the following in the corresponding fields:
- Key ID — the 10-character key identifier you obtained from your developer account.
- Team ID — the issuer key, the value for which is the 10-character Team ID you use for developing your company’s apps. Obtain this value from your developer account.
- Topic — a unique identifier that causes the notification to arrive in the corresponding app on a user's device. Most often, the Topic is the app bundle identifier.
Read more about these fields >
4. Click Done on the top right of the window.
Using certificates
1. Click Upload file.
2. Click on the field and upload the Apple certificate file in P12 format from your computer, or drag your P12 file and drop it in the field.
3. Enter the Password and Topic in the corresponding fields.
Read more about these fields >
4. Click Done on the top right of the window.
If everything is configured correctly, you will see a corresponding notification.
If there are errors in the settings, you will see a list of them and a link to recommendations for fixing them.
