Yespo System Update for May 2024

In this article, we have collected the most important updates for May. You can view previous updates by following this link.

Workflows

Stop Conditions

Now, the workflow stops by the contactId, if it exists in the event, even if the events have different unique keys. If the event does not contain a contactId, the workflow stops by the unique key of that event. The contactId no longer needs to be specified in the stop configuration settings.

Display in the Message List

We have added the display of related workflows to the message list. To preview a workflow, hover over its name and click the corresponding icon.

Sending Campaigns on the Contact's Time Zone

Contacts in the time zone where the sending time has passed will receive the message the next day at the same time (previously, such contacts would encounter errors).

Widgets

Automatic Translations

The texts are automatically translated when you add a language version to the widget.

Columns

We have added new component Columns in the widget settings, allowing you to create forms with multiple elements in a row.

You can hide the columns when displaying on mobile or desktop devices.

You can choose a vertical or horizontal display of columns on a mobile device.

If a column contains an image with the vertical option enabled on mobile devices, the image size will automatically be set to 150px. The same logic applies if the image is set as a background.

In-App

Segmentation by Activity

Now you can segment contacts by the events such as Open, Click, and Delivery error in In-App messages.

Analytics

Subscriber Engagement

We have updated the subscriber engagement graphs:

• a line chart instead of a histogram;
• new metrics Unsubscribed, Reported spam, and Error;
• the dates are displayed in the tooltip when hovering over the graph.

API

Consistency Between API Resources for Order Automation

Now, when sending orders via API methods Generate event v2 and Add orders, one of the following parameters must be used as the contact identifier:

• ${externalCustomerId} — external contact ID;
• ${email} — contact's email;
• ${phone} — contact's phone number.

Want to learn more about the Yespo Omnichannel CDP and our business efficiency solutions? Send an email to info@yespo.io or book a demo. If you cannot find a certain functionality in your account, or if you have any questions about working in the system, please write to the support chat.

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