Natalie Ustymenko

Head of Direct Marketing

Yespo update August 2024

Yespo System Update for August 2024

In this article, we’ve collected the most important updates for August: improvements to workflows, expanded Telegram features, and much more.

Previous updates can be found via the following link.

Workflows

Context parameter in timer

In addition to using the time from a contact’s additional field, the "Timer" block now allows you to use the time from a context parameter (event). This enables setting up reminders based on the time of the last event, such as the start of a lesson.

The “Timer” block

Using one event to launch multiple workflows 

Now, different workflows can be launched by a single event, simplifying complex campaigns by breaking them into separate sequences. 

  • If the selected event already triggers another workflow, a hint with the names of the other workflows will be displayed. A warning will also appear when activating the workflow.

A prompt about the existing launch of another workflow for the selected event

  • In the "Event history" section, the number of launched workflows will be displayed next to the event. By clicking on the number, you can see which workflows have been launched.

The number of launched workflows

More on workflows >

Telegram

Adding images

You can upload an image in JPEG, PNG, WEBP, or GIF format, up to 5 MB.

Adding an image

Using buttons

It is now possible to add up to six buttons in a single row to create calls to action, gather feedback, or capture reactions.

Adding buttons

Clickable links in preview

When viewing a Telegram message in the general message list, you can now click to check the correctness of the link without opening the message.

Message preview

Campaign revenue display

Similar to other channels, revenue display can also be enabled for Telegram campaigns.

Revenue from Telegram bot campaigns

Setup instructions >

Displaying bot name for contacts

The contact card now includes details about the Telegram bots the user is subscribed to.

Contact card

API methods for managing messages

New API resources have been added to allow the following actions with Telegram messages:

Display of subscriber count

In the account settings, under the "My Bots" tab, you can view the number of subscribers for each bot to quickly assess the size of your Telegram audience.

Viewing added bots and subscriptions to them

More about Telegram campaigns >

Price Block

The option to display the old and new price in product cards not only side by side but also one below the other has been added.

Old and new price in product cards

Mobile Push

In the mobile notifications editor, it is now possible to upload GIF images for iOS devices; on Android devices, the GIF will be displayed as a static image.

Image upload

More about creating Mob Push >

Widgets

Filtering by status

For easier navigation and searching of widgets in the general list, a filter by status has been added.

Filtering widgets by status

Auto-adaptation of text and background color

The text color in created widgets now automatically adjusts to the background color in placeholders and input fields to maintain contrast.

Auto-adaptation of text and background color in the widget editor

Learn more about widget settings >

SMS/Viber

Integration with the SMSBAT provider for sending SMS and Viber messages has been added.

Message providers in CDP Yespo


Want to learn more about the Yespo Omnichannel CDP and how we help businesses increase efficiency? Send an email to info@yespo.io or book a demo. If you don’t see a specific functionality in your account or have questions about using the system, please contact us in the support chat.

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Natalie Ustymenko

Head of Direct Marketing

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