April 2023 Yespo CDP Updates

In April, Yespo technical specialists updated our system to make your work even more convenient. In this article, we have collected the most important updates. Most of them are related to widgets, segmentation, and API. Also, get ready to meet a new feature release and some changes in the settings.

You can also follow this link to discover the updates made in March.

New Release of the Month – In-App Notifications Editor

In-Apps are the messages that the user receives when interacting with the mobile application. These messages are opened after tapping on the mobile push. For In-App messages, we implemented a dedicated editor which greatly simplifies the process of preparing newsletters.

With In-App functionality you can:

Discover the detailed instruction

Recommendations

Recommendation filtering via JavaScript API

Filtering recommendations via the JS API eliminates the need to change the filtering rules in the data source in Yespo every time.

In this way, you can display products on the site, filtering the issuance of recommendations based on data from the feed or user contact data stored on your side. For example, you can filter recommendations by city of residence, clothing size, favorite brand, promotional offer, etc.

You can also find the description of the functionality and request examples in the instructions.

Widgets

Country code priority and sequence for phone numbers

For the "Phone" field, you can now set the priority of displaying countries in the list and allow displaying only the codes of the selected countries.

After saving the changes in the editor, the settings will be saved at the organization level. When creating new widgets with a "Phone" field, the settings saved for this organization will be applied to them.

Floating widgets overlapping protection

From now on, you can add several floating widgets to the site. We embedded the following rules to prevent them from overlapping with each other:

Such widgets overlap prevention is automatic.

Other widgets updates

For launchers and buttons, we added a limit on the number of animation repetitions. By default, the specified number of repetitions is 3, and the maximum value is 5.

The image saves an external URL, allowing you to keep links to sources such as promotions or products on the site up to date

When creating a new widget, in the Choose Appearance tab, inline widgets with container width have been added.

To simplify working with the widget, you can collapse/expand the left panel with components.

For example, you can use it if you need to navigate to different pages of "Privacy Policy", "Terms of Promotion", etc.

More about creating widgets

API

Updated validation rules

Validation rules for some parameters have been updated in the system. 

Features:

These rules apply to eventTypeKey and keyValue parameters in resources:

The rules are also relevant for the formType parameter in the Subscribe contact method and when creating an event type in the personal account.

Resource Delete contact by externalCustomerId

This is a new public API resource for extracting a contact by externalCustomerId, which is passed through the query parameter in the URL.

Optional query parameter erase permanently removes all contact data. Its default value is false.

More about the resource

Segmentation

Segmentation by App Inbox

The App Inbox channel has been added to the conditions for segmentation by message events.

New operator

We have added a new operator "between" for searching contacts by the number of events.

More about segmentation

Other updates

Deleting the email sender in the settings

If you want to remove the sender used in the letters, the system will offer to replace it with another one. If there is only one sender in the organization, it cannot be deleted.

More about senders

Choice of currency for newsletters income

We added the ability to choose a currency that is different from the currency of the organization when calculating income from newsletters. This can be done in the "Income currency" settings. Only orders in the selected currency are included in the income.

By default, income is calculated in the currency of the organization.

Now, income from newsletters can be calculated for the App Inbox channel as well.

More on income visualization

Deleting images in App Inbox

In the editor, we have added the ability to select/delete previously uploaded images.

Contact details in reports

You can now view a contact's activity in a report in the same way as in a contact card.

Cleaning old duplicates

We have added the ability to delete previously created contacts and keep fresh ones. Previously, it was possible to delete only new contacts.

SMS processing

We added the possibility to configure Acemount Media SMS processing.

More in the instruction

If you would like to know more about the system or its individual features, write to sales@yespo.io or sign up for a demo. If your account does not have any of the functionality described above, feel free to get in touch with our support team at support@yespo.io.

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