In this article, we have collected the most important updates for May. You can view previous updates by following this link.
Workflows
Stop Conditions
Now, the workflow stops by the contactId, if it exists in the event, even if the events have different unique keys. If the event does not contain a contactId, the workflow stops by the unique key of that event. The contactId no longer needs to be specified in the stop configuration settings.
Display in the Message List
We have added the display of related workflows to the message list. To preview a workflow, hover over its name and click the corresponding icon.
Sending Campaigns on the Contact's Time Zone
Contacts in the time zone where the sending time has passed will receive the message the next day at the same time (previously, such contacts would encounter errors).
Widgets
Automatic Translations
The texts are automatically translated when you add a language version to the widget.
Columns
We have added new component Columns in the widget settings, allowing you to create forms with multiple elements in a row.
You can hide the columns when displaying on mobile or desktop devices.
You can choose a vertical or horizontal display of columns on a mobile device.
If a column contains an image with the vertical option enabled on mobile devices, the image size will automatically be set to 150px. The same logic applies if the image is set as a background.
In-App
Segmentation by Activity
Now you can segment contacts by the events such as Open, Click, and Delivery error in In-App messages.
Analytics
Subscriber Engagement
We have updated the subscriber engagement graphs:
- a line chart instead of a histogram;
- new metrics Unsubscribed, Reported spam, and Error;
- the dates are displayed in the tooltip when hovering over the graph.
API
Consistency Between API Resources for Order Automation
Now, when sending orders via API methods Generate event v2 and Add orders, one of the following parameters must be used as the contact identifier:
- ${externalCustomerId} — external contact ID;
- ${email} — contact's email;
- ${phone} — contact's phone number.
Want to learn more about the Yespo Omnichannel CDP and our business efficiency solutions? Send an email to info@yespo.io or book a demo. If you cannot find a certain functionality in your account, or if you have any questions about working in the system, please write to the support chat.