What Is Shopify: A Quick Primer for Ecommerce Marketers

Launching your own ecommerce online store has never been easier. Entrepreneurs have so many options available to them: from fully custom websites built from scratch to convenient ecommerce platforms and plugins. Earlier, we covered one such option, WooCommerce. But it’s not the only one.

Among the leading solutions is Shopify, an ecommerce platform designed to make it easier for anyone to sell online. It provides a comprehensive, user-friendly set of tools that removes many common barriers. Its popularity is undeniable, powering over four million stores worldwide.

But is Shopify the right choice for your exact specific case? This guide aims to answer that question. We’ll explore what Shopify is, how its core functions work, the key benefits and features it offers, its different pricing plans, and who can get the most value from using it. By the end, you'll have a clearer picture to help you decide if this platform aligns with your business goals.

What is Shopify? Understanding the Leading Commerce Platform

At its core, Shopify is made to help businesses of all shapes and sizes sell products online. It operates on a subscription basis with a regular fee to use its services. And because it's cloud-hosted, there’s no need to worry about managing servers or software updates—Shopify handles that behind the scenes.

The platform's primary job is to provide everything you need in one place. This includes an easy-to-use online store builder to create the website, tools to list and manage products (whether they're physical goods, digital downloads, or services), secure ways to process payments, options to handle shipping, and the ability to sell across multiple channels like social media or marketplaces. 

From small startups testing an idea to major global brands needing advanced features offered through solutions like Shopify Plus, the platform is built to be flexible. Its widespread use has resulted in merchants generating significant revenue globally, and over 50,000 stores rely on Shopify Plus. 

How Does Shopify Work? From Setup to Sale

Unlike some platforms where you need separate hosting, Shopify is a fully hosted solution. This means it handles the technical heavy lifting—server maintenance, security updates, and keeping the store online.

Getting started follows a fairly straightforward path, broken down into these main steps:

Setup: Creating the foundation

First, you'll create your Shopify account, which usually starts with a free trial period. This involves basic details and choosing a name for your store, which also forms your initial web address.

Design: Crafting your look

Next, you bring your brand to life visually with a theme. You can customize colors, fonts, layouts, and add your logo without needing to code.

Products: Adding your inventory

With the design in place, you start adding what you plan to sell. This involves inputting product titles, descriptions, high-quality images, and prices. Shopify also provides tools to organize products into collections and manage inventory effectively.

Payments and shipping: Getting ready for business

Next, you need to configure how you'll accept money and deliver goods. Here you integrate with payment gateways—either third party or native Shopify Payments. 

You'll also set up your Shopify Shipping settings, defining zones, rates (like flat rate or free shipping), and potentially using discounted labels. 

Launch and management: Starting your operation

Once these core elements are configured, the store is ready for launch. From there, the central hub for running the business is the Shopify dashboard. Here, you'll manage incoming orders, track fulfillment, view basic sales reports, and monitor customer activity.

Exploring Key Shopify Features

Among the reasons why Shopify is so popular is its range of tools designed to help with operations. These core Shopify features work together to provide a cohesive experience.

User-friendly store builder

Creating a professional-looking online store is straightforward with Shopify. You can choose from a wide array of customizable Shopify themes (both free and paid) and then use the drag-and-drop editor to arrange elements, change colors, and add your content—no coding required.

Integrated payment processing

Shopify simplifies getting paid. Its built-in Shopify Payments system allows to accept major credit cards and popular digital wallets right away, often without extra transaction charges levied by Shopify itself. 

It also integrates with dozens of other payment gateways and offers accelerated checkout options like Shop Pay for a smoother customer experience.

Multichannel selling

The platform makes it easy to sell wherever your customers are, whether that's directly on social media platforms like Facebook and Instagram, through major online marketplaces like Amazon or Etsy, or in person at retail locations or pop-ups using the integrated Shopify POS (Point of Sale) system.

Multichannel selling is great, but have you tried… omnichannel?

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App store and ecosystem

The extensive Shopify App Store is a major advantage for those searching for more specific functionality. It offers over 8,000 apps built by Shopify and third-party developers to handle everything from advanced email marketing and loyalty programs to specialized shipping logistics and customer reviews. This ecosystem, along with the Theme Store, allows for significant customization.

Marketing and SEO tools

While not as advanced as dedicated content platforms, Shopify includes essential tools to help with marketing. This includes basic SEO controls for pages and products, the ability to create discount codes and gift cards, simple email marketing capabilities, and tools to recover abandoned carts.

Analytics and reporting

The Shopify dashboard provides accessible, easy-to-read Shopify analytics, offering insights into sales trends, top products, customer behavior, and traffic sources, helping to make informed decisions. 

Hosting, security, and support

A key benefit is that Shopify handles the technical infrastructure. This includes reliable web hosting with 99.99% uptime, essential security features like SSL certificates to protect data, and regular software updates. Moreover, Shopify offers a 24/7 support available via chat, email, and sometimes phone.

Why Choose Shopify? Key Benefits for Businesses

Why do so many businesses choose this platform? Several benefits of Shopify make it a compelling choice among store owners.

Ease of use and quick setup. One of the biggest draws is how easy-to-use Shopify is, even for complete beginners. It’s possible to get a professional-looking store up and running quickly without needing technical expertise.

Scalability for growth. Shopify can grow together with a store. Be it a new store, or one with massive volume, the platform offers plans and features (like Shopify Plus) making it a scalable ecommerce solution.

Multiple features in one package. Shopify brings essential ecommerce functions together—hosting, store building, payments, shipping basics—under one roof. This integration simplifies management compared to juggling multiple separate services.

Security and reliability. Because Shopify is a hosted platform, they manage server upkeep, security patches, and ensuring the store stays online and customer data is protected. 

Flexibility and customization. While easy to start, Shopify offers flexibility through its vast selection of themes and its extensive App Store. Store owners can add specific features and tailor the look to match the brand.

Multichannel capabilities. With Shopify, it’s easier to sell exactly where customers shop. The platform seamlessly connects the products to social media channels, online marketplaces, and physical retail environments via Shopify POS.

Strong support. Shopify provides 24/7 customer support through various channels, alongside extensive documentation and active community forums.

Understanding Shopify Pricing Plans

Shopify plans include several tiers, allowing you to select the level that best matches your current needs and budget, with discounts typically available for annual payments.

The main tiers are:

Basic: Ideal for new businesses or those just starting online. It provides all the core features needed to launch and run a store, including essential reporting.

Grow: Suited for growing businesses with increasing sales volume. This plan offers lower transaction fees compared to Basic, more detailed reporting, and allows five staff accounts.

Advanced: Best for scaling businesses needing robust features. It boasts the lowest transaction fees of the main plans, advanced custom reporting, and supports 15 staff accounts.

For large-scale enterprises with complex requirements, Shopify offers Shopify Plus, a customizable solution with a significantly higher Shopify Plus cost but offering dedicated support and advanced capabilities.

A key aspect of Shopify fees involves payment processing. If you use their integrated processor, Shopify Payments, you avoid additional transaction fees from Shopify itself. You only pay standard credit card processing rates, which decrease as you move up the plans—2.9% + $0.30 for Basic, 2.6% + $0.30 for Grow, and 2.4% + $0.30 for the Advanced plan.

However, when using an external payment gateway, like PayPal or Stripe, Shopify typically charges an additional transaction fee on top of what the gateway charges. These fees are ranging from 0.5% to 2.0% depending on the plan.

Additionally, it’s important to factor in potential extra costs like purchasing premium themes, subscribing to paid apps from the App Store, and registering a custom domain name.

Weighing the Pros and Cons of Shopify

Understanding the Shopify pros and cons is crucial for making informed decisions.

On the plus side, key Shopify advantages include its remarkable ease of use, making it accessible for beginners. It's highly scalable, supporting businesses as they grow. The all-in-one nature simplifies operations, and it offers strong reliability and security since Shopify manages the hosting. 

Owners can benefit from a huge app ecosystem for flexibility, robust multi-channel selling capabilities (including Shopify POS), and readily available 24/7 support.

However, there are potential Shopify disadvantages to consider. Transaction fees apply when not using Shopify Payments. While the App Store offers flexibility, relying on many paid apps can increase monthly costs. 

Deep customization requires knowledge of Shopify's specific coding language, Liquid, and its built-in blogging and SEO features are generally considered less powerful than platforms like WordPress.

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Finally, being a hosted platform means it’s not easy to migrate the entire store design elsewhere (platform lock-in). 

Here's how Shopify compares to other popular ecommerce store builders.

Metric Shopify WooCommerce Wix
Ease of Use High - Beginner-friendly, all-in-one platform Moderate - Requires WordPress setup and some technical knowledge High - Very user-friendly drag-and-drop interface
Customization High - Flexible themes and extensive App Store for adding features Very High - Open-source gives full control over code and design Moderate - Good visual customization, but less deep code access
Scalability High - Suitable for businesses from startup to large enterprise High - Can scale significantly, but may require more technical resources Limited - Best suited for small to medium-sized stores
SEO Friendliness Good - Built-in basic features, further optimization via apps High - Leverages powerful WordPress SEO capabilities and plugins Moderate - Basic SEO tools provided, less control than WordPress
Payment Gateways High - Supports Shopify Payments and over 100 third-party gateways High - Integrates with numerous gateways via extensions/plugins Moderate - Supports major gateways, but fewer options than others
Pricing Moderate - Monthly subscription fee plus potential transaction/app fees Low - Free core plugin, but costs for hosting, domain, themes, extensions vary Moderate - Tiered monthly subscription plans
App Ecosystem Very High - Extensive Shopify App Store (8,000+ apps) Very High - Access to a vast WordPress plugin library and WooCommerce extensions Moderate - Smaller dedicated app market compared to Shopify/WooCommerce

How Yespo Shopify Plugin Can Give Your Marketing an Edge

A successful Shopify store is more than just a list of products. Effective marketing is how you attract and retain customers. While Shopify offers many tools, specialized plugins can provide an extra advantage. 

The Yespo Shopify plugin connects your store directly to the Yespo omnichannel CDP, unlocking powerful tools to engage your audience.

With this plugin, it’s easy to configure two powerful marketing channels for your Shopify store.

Web Push notifications 

These allow you to send timely, clickable messages directly to subscribers' browsers, even when they aren't currently on your site. This is incredibly useful for announcing flash sales, new arrivals, or back-in-stock alerts, driving traffic back to your store, and boosting re-engagement.

Website widgets

A powerful tool, excellent for grabbing visitor's attention. You can use them to promote special offers, capture email addresses for your mailing list, present targeted messages (like exit-intent offers or proven gamified widgets), or guide users to specific pages.

By adding these direct communication and on-site engagement tools, the Yespo plugin adds a serious boost to your Shopify store.


As you’ve seen, Shopify is a powerful, user-friendly, and highly scalable platform that significantly simplifies the process of selling online. It offers tools designed to help businesses launch, manage, and grow.

Ultimately, the decision whether to choose Shopify depends on specific business needs, budget, and technical comfort level. For many entrepreneurs, Shopify provides a solid foundation for achieving ecommerce success.

And if you're ready to advance your Shopify store's marketing with Yespo, fill in the form below, and we’ll get back to you.

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